Shipping policy

 

Free Shipping Worldwide

At batanaoils.com, we are delighted to offer free shipping on all orders, regardless of your location. Here’s what you need to know about our shipping process:

Processing Time

  • All orders are processed within 1-3 business days.

  • Orders are not shipped or delivered on weekends or holidays.

Shipping Time

  • Domestic (USA): 5-7 business days

  • International: 10-15 business days

Shipping Confirmation & Order Tracking

  • You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s).

  • The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

  • batanaoils.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

  • batanaoils.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.

  • Please save all packaging materials and damaged goods before filing a claim.

For any further inquiries regarding shipping, please email us at support@batanaoils.com.